Important AVG Info!

AVG Update Issues - latest news and support for Windows 7 users on 64-bit products

Over the past 24 hours, AVG has had two update issues. The problems affected Windows 7 users on 64-bit products. As soon as we were first notified about these issues, we immediately began fixing the problems. AVG is taking swift action on this matter. We remain committed to our customers, and, as such, we are taking the following actions:

    * Updates have been issued for both of these issues and are currently being propagated to the broad AVG user base.

    * For the next 48 hours, we are offering free technical support to our entire user base; anyone who has been affected by either of these issues.

PAID CUSTOMERS: Support for System crash after the recent AVG 2011 update 3292 (BSOD)

    * If you have encountered the abovementioned issue with the latest AVG update and FAQ 4079 didn’t help you, please contact our English support team by dialing the following numbers:

    * Home and Free customers: 24/7 support +1-877-367-9933

    * Business customers: 9:30am-6:30pm EST +1-828-459-5436 or skype:avg-nc

    * You can also email us at updateissuehelp@avg.com.

FREE CUSTOMERS: Support for System crash after the recent AVG 2011 update 3292 (BSOD)

    * If you have encountered the abovementioned issue with the latest AVG update and FAQ 4080 didn’t help you, please contact our English support team by dialing the following number:

    * 24/7 support: +1-877-367-9933

    * You can also email us at updateissuehelp@avg.com

AVG is proud of its history and my team and I remain committed to you, our user base. My team and I will personally lead AVG in working to resolve your issues, address any concerns, and regain your trust. AVG sincerely regrets any inconvenience this issue has caused and we are ready to help you resolve this as quickly as possible.

Posted at 02:14 AM in AVG news | Permalink

Technorati Tags: anti virus, AVG 2011, AVG free, free anti virus, Win 7, Windows 7, Windows 7 64-bit systems

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Read more AVG Blogs | J.R. Smith http://jrsmith.blog.avg.com/2010/12/over-the-past-24-hours-avg-has-had-two-update-issues-the-problems-affected-windows-7-users-on-64-bit-products-as-soon-as-w.html#ixzz174rFjdz9

AVG goes mobile with DroidSecurity purchase

AVG goes mobile with DroidSecurity:   

The Most Popular FREE Anti-Virus for Android™ Devices

So it was announced today that we have bought the Israeli-based mobile security company DroidSecurity.  

This is a great move for us as it gives AVG’s Mobile Business Unit a great opportunity to extend its security solutions to our 110 million consumers and small businesses in 170 countries.  

DroidSecurity has already got a good foothold in the mobile security arena recently passing the 4.5 million-user threshold for its mobile security app, antivirus free, available on the fast growing Android Marketplace.

This milestone reflects the explosive growth of ™Android smartphones and apps and increasing security consciousness of Android users.

A recent study by research firm NPD Group, shows how the Android operating system has continued to shake up the US mobile phone market as Android OS edged out Apple's OS during the first quarter of 2010.

The number of apps available on the Android Marketplace is also expected to continue its huge growth as Google facilitates the development of mobile programs for Android with do-it-yourself platforms such as its recently-launched App Inventor, making it simple to create programs and apps. 

This strong momentum for Android is being shared by DroidSecurity and is evident in the company's recent user stats, which show that it has had 700,000 downloads of its antivirus free app in October alone. 

Of the 100,000 plus apps currently available on the Android market, DroidSecurity antivirus free consistently ranks in the top 50 most popular apps. It estimates that over 10% of all Android mobile devices today use DroidSecurity, making it the largest provider of anti-virus apps for the Android market and among the fastest growing apps today. 

So as our very own CEO JR Smith says: “Our acquisition of DroidSecurity will accelerate the delivery of sophisticated mobile security so that Internet users around the world have the reliable and secure technology they need to securely mitigate the risks associated with mobile device usage.”

I think we'd all agree that is a great objective as mobile surfing becomes more and more popular.

Read more AVG Blogs | AVG Product Team http://product-team.blog.avg.com/2010/11/avg-goes-mobile-with-droidsecurity-purchase.html#ixzz15fSFiyBR
Free Antivirus

Why your bank's login page is probably not secure...despite what they claim

You would think that your bank would make sure their website is secure so that no one can steal your login info, right? Well, if your bank or credit card company is American Express, Bank of America, Chase, Discover, First Equity, MBNA, Providian, Wachovia, or Washington Mutual, then think again. (Banks that are not so careless with your account security include Advanta, CapitalOne, Citibank, and Peoples.) this information may be outdated as sites update security on a regular basis when flaws or holes are found.
It's easy to tell whether your connection to your bank is secure: the address bar will start with https:// instead of http://. (Note the "s".) When you're on a page with https://, all information is scrambled in both directions, so if someone is eavesdropping on your connection, all they get is scrambled data. If your page is plain http://, your login data is vulnerable.
What's worse, the banks with the insecure logins incorrectly tell you that their logins are in fact secure! They invariably show padlock icons with reassuring words like "Secure Area", and often those icons are linked to pages that give you some B.S. about how the page is actually secure even though it's not an https:// page because your login data is encrypted as soon as you hit the Submit button to send it to the bank. But they're dead wrong about your login info being secure. They're not only giving you an insecure login, they're lying about it.
In a minute I'll give you the technical details as to why they're wrong (if you're interested), but more importantly you're probably wondering, "Okay, so what do I do about this?" First, consider changing banks. Any bank which plays fast and loose with your account security -- and then lies to you about it -- doesn't deserve your business.

If you don't want to go that route, than a less drastic course of action is to find the secure login page on your bank's website. For most bank websites it's easy: Just type in the wrong username and password, and then you'll be taken to an error page which is properly secure, which you can verify from the https://. If that doesn't work then click around the bank's website and try to find another login page. Often you can click the padlock next to the login button which will take you to the bank's B.S. explanation about how the login is supposedly secure, but right under that they may provide a link to a real, secure login page. Finally, you can try just typing in the "s" when you're first loading the website, like https://www.bankname.com. That doesn't work with most of them, and I didn't try them all, but I found it does work with Discover Card and Wachovia.

Here's the technical explanation for those who want it: Your bank wants to put the login form right on their home page so that customers don't have to bother clicking over to a separate login page. That means the home page should be secure. But secure pages have a downside: they're slow. Your bank's computer has to scramble the web page before it sends it to you, and your computer has to unscramble the page when it receives it. Banks don't want their home page to be slow!
So the banks had two choices: they could either keep the home page fast by making it insecure and having customers click over to a separate, secure login page in order to log in, or they could put the login form on the home page and make it secure, in which case the home page was slow. Banks didn't like either of these options, so they dreamed up what they thought was a good workaround, except they're wrong.
When you click a Submit button on a web page, your login data is sent to some web address, and it can be either an http:// or an https:// address. The banks thought, "Aha! We'll put the login form on a plain, insecure page, but the Submit button will send the login data to our https:// address, so the user's login data will be scrambled and no one will be able to intercept it. That way we'll be able to have a fast-loading home page and the login will still be secure."
Here's why that doesn't work: A hacker listening in on the conversation can intercept the bank's home page as it's sent to your computer. The hacker changes the code of the page so that the Submit button will send the login form to https://www.HackerWebsite.com instead of to https://www.BankName.com. When the page loads in your computer it doesn't look any different than normal. You type in your username and password and click Submit, and your login info is sent straight into the hands of the hacker. The hacker then sends the same login info to your bank so that you successfully log into your bank's website, and you're none the wiser. But later the hacker can go log into your bank account himself.
Yeah, it's unlikely this will happen, but definitely not impossible. And there's no excuse for the banks not to provide a secure login. In fact, it's simple for them to do so -- they just don't want to.
The banks' method of security is like having a house with two doors and locking only one of them.Netcraft and Microsoft for almost a year now, but most banks aren't listening. As is often the case, it's up to consumers to look after their own interests.

However your average computer user, much like a car owner - uses the machine, but that doesn't mean you need to be a mechanic - any more than you need to be a computer tech to own and use a computer.  Not all people know about this kind of info. and what to do... That's where Back to Basics Computers Comes in - we can take care of your security needs address your concerns and ensure that your online shopping and or banking is truly secure.

Ask us about our system security check and remember - we can setup your home or office network to be encrypted and secure.  Just give us a call and our great secretary Anne will set up your appointment, in house or on site.  As Benjaman Franklin said: "An ounce of prevention is worth a pound of cure."  Apparently this is as true as ever, even in the technology age that is now in the begining of the 21st Century!

         Based on an Article on www.websitehelpers.com

Is your Computer affected by malware??

The dirty folks are up at it again. They have launched a new malware that is designed to appear as a genuine antivirus program. In fact it is a fake antivirus program and has been launched by the same group that provided the antimalware virus. This particular virus is promoted via Trojans especially Trojan.fakealert.

Malware is yet another form of rogue anti-virus that pressures you into buying its fraudulent program. Most of the times malware is downloaded as a part of bundled free or illegal software or come as a fake video. Chances are that you have downloaded malware thinking it to be a genuine anti virus program.
Here are some symptoms associated with Malware:
o It will generate false notifications and alerts about viral infections.

o It simulates a system scan and will display a list of infections on your pc.

o It will remind you to purchase a full version of the same since the trial version is not equipped to remove the reported infections.  You should not opt in to purchase it.

These reports are scams are generated to scare you. This particular malware reports legitimate windows files and also non-existent files as infections. You should never attempt to remove these files manually since you can damage the configurations of your operating system, rendering it unstable. This Malware also blocks particular anti viruses and report them as unauthorized and prompts you to terminate the same.

This is when you know you need to call the experts here at Back to Basics Computers.  We can save your data and remove your malware infections, saving you time and frustration!

Is Your Computer Secure?

Get Your Computer Secured  with Back To Basics Computer Security.

1)  With Prices as low as $10 per month, Back To Basics offers the only service with a class 100 clean-room environment, so if your backups are misplaced, you still have it!   Secure your valuable data with a customized off-site back-up strategy that comes with Guaranteed Data Protection.
How it works:  Any time you make a change to your hard drive, the data is immediately backed up off-site where it can NOT be damaged by fire, flood, or other means, nor stolen.  If a backup was missed, your valuable data would be “surgically” retrieved by opening the hard drive at no additional charge (valued at $850 and up).
2)  If you are not already using surge protection and an anti-virus, get them!  Our prices  for surge protection and backup power are insane!  There has never been a better opportunity than now! 
3)  Not only do we build computers, we also build external drives to your customized size (FOR USE WITH ON-SITE BACKUP STRATEGY)